Minimum Order
Net $200.00. An administration charge of $25.00 will be added to all orders below the $200.00 minimum, in addition to freight charges.

Customer Care:

Toll-free: 1-800-363-2381 514-737-5251

Email:

customer.service@amgmedical.com Open: Monday to Friday 08:30 to 17:00 EST

Lead Time
Orders processed through our site are generally shipped in 24-48 hrs. Faxed or emailed orders can take up to 24hrs longer.

The above is assuming your account is in good standing.

Freight
F.O.B. A.M.G's warehouse

Freight Policy
Free Freight for any order of $350 or more. Any order under $350.00 will be subject to a $25.00 shipping and handling charge. For YT, NT and NU, full freight will be charged regardless of total order amount. A.M.G. will not re-ship orders to the same address as a previously undeliverable package. Re-shipping of any order to a new address will incur additional delays for receiving and reprocessing. Due to fraud concerns, A.M.G. will not accept address changes to any orders being prepared for shipment or already in transit.

A.M.G. will select the method of shipment. Any other method of shipment specified by the customer, will be shipped “COLLECT” regardless of order value.

Drop-shipments will be shipped collect regardless of order value. “Drop-shipment” to be defined as: any address not properly set up in our system. In order to properly set up any alternate shipping locations, kindly contact your sales representative.

A.M.G. will invoice any additional freight charges to the customer when shipment occurs beyond regular transportation area.

A.M.G. will invoice a $9.00 fee for any appointment scheduling requirements. A.M.G. will also invoice any additional charges for waiting time incurred as a result of appointments not being honoured.

A.M.G. will invoice customers on all surcharges incurred or any specific tailgating needs up to a maximum of $35.00 (fee determined by location).

We need written notification of any special requirements you may have as it relates to the above. Please complete attached form and return to A.M.G. Medical Inc. for your specific requirements.

$25.00 fee will apply on rush orders in addition to other applicable charges.

Prices
All prices are GST and HST excluded. GST and HST will be added where applicable. In Quebec, PST will also be added where applicable. Prices are subject to change without notice. Price list GST column: Y= taxable, N= non taxable.

Terms
1.5%-10, net 30 days.

Direct deposit & credit card payment
A.M.G. will accept payment by Direct Deposit as well by Visa or MasterCard (Kindly contact our accounting department for more information).

Resale Restrictions
By purchasing products from AMG Medical Inc., you agree not to resell or distribute these products on any online or physical marketplace worldwide. This restriction is put in place to maintain the integrity and quality of our products, as well as to ensure a consistent and positive customer experience. Failure to comply with this resale restriction may result in termination of your account, revocation of any existing purchase agreements, and/or legal action, at the sole discretion of AMG Medical Inc.

A.M.G. does not assume responsibility for loss or damage in transit. Any such loss or damage should be reported to the carrier within 48 hours and any compensation should be obtained from the same. A.M.G. must be advised of short or over shipment within 5 days of receipt after which, the order will be considered to have been received complete.

A.M.G. Medical does not carry inventory of Special Order Items. Kindly be advised that we will require your acceptance of the delivery delay & pricing prior to processing an order for any special order item. Once approved, we will not accept any cancellations. Special Order Items cannot be returned.